Running a small business often means wearing many hats — you’re the manager, marketer, bookkeeper, customer service rep and sometimes even IT support. While this is part of the entrepreneurial journey, it also means time is limited and resources can be stretched thin. This is where Artificial Intelligence (AI) comes in.

A website audit is essential for keeping your site healthy, improving user experience and boosting search engine rankings. Whether you're a business owner or a web developer, regularly conducting a website audit helps you identify and fix issues that could harm your site’s performance and impact the user experience of your potential customers. In this guide, we’ll explore some key focus areas to ensure a thorough website audit.

Every day more and more Australians access their favourite websites and social sites using mobile devices. More google searches are now completed on mobile phones than on desktop computer so it makes sense more and more Australians are getting their information on their smartphones.

As a web designer I spend a lot of time online. A LOT of time! Over the years I’ve found loads of different, interesting and useful tools and websites that help me to complete tasks that would otherwise be burdensome, time-consuming or just plain annoying. Hopefully by sharing some of these tools, I can help other business owners, web designers or just people interested in performing tasks more effectively to lighten the load a little throughout their day. So without further delay, here’s my list of six favourite online tools.

You’ve got your coffee and you’re ready to work. You open your computer and try to open your email but there’s no new messages. “That’s strange?” you say to yourself. “I usually always have at least a few new emails every morning!” So you fire up your web browser to see if your internet connection is working. You navigate to your business website and see a ‘404 site not found’ message. This is usually when we see clients start to panic and think “My website’s down and my email isn’t working”. 90% of the time when this occurs it’s because your domain name has lapsed and it’s expired, but fear not – there are things you can do to ensure this doesn’t happen.

Canned responses has to be one of my favourite features of Gmail, and it’s by far the feature I use most often (besides the awesome search function). Using canned responses can help improve customer service whilst making your business processes more efficient.

Saving on business expenses is something we all like to do. Today we’re going to show you how you can save money and increase office productivity using free and low cost online tools and services.